Hassle-Free Returns
30-day returns on eligible online purchases.
Items returned under our extended policy must be unused and in their original condition.
Please see our Returns Form for returns instructions.
Change-of-mind return postage is payable by you.
A 10% restocking fee applies only to voluntary returns outside statutory cancellation rights.
Faulty, damaged or incorrect item?
Contact us and we’ll help put it right.
Most online purchases also include a 14-day cancellation right followed by 14 days to return the goods. Your statutory rights are unaffected.
See our full Terms & Conditions for exclusions, special orders and finance or cycle-to-work returns.