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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
Hassle-Free Returns30-day returns on eligible online purchases.Items returned under our extended policy must be unused and in their original condition.Contact web@onyerbike.com with your order number for return instructions.Change-of-mind return postage is payable by you.A 10% restocking fee applies only to voluntary returns outside statutory cancellation rights.Faulty, damaged or incorrect item? Contact us and we’ll help put it right.Most online purchases also include a 14-day cancellation rightfollowed by 14 days to return the goods. Your statutory rights are unaffected.See our full Terms & Conditions for exclusions, special orders and finance or cycle-to-work returns.
Brand:Hope
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Consumer credit services are only available to over 18s and credit is provided subject to affordability, age and status. Minimum spend applies.
Credit is provided by V12 Retail Finance Ltd, a trading name of Secure Trust Bank Plc. which is registered in England and Wales: 541132. Registered Office: Yorke House, Arleston Way, Solihull, B90 4LH. Secure Trust Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority with registration number 204550. For more information please visit www.v12retailfinance.com.
If you are intending to use finance as your payment option, please note we will only deliver your order to your billing address, and not to an alternative delivery address.
This is for estimation purposes only. Actual finance application is completed during checkout.